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What payment methods can I use for my service?
How do I reschedule an appointment?
Just call us and get your new schedule time. Contact: 09638063404
How do I schedule multiple appointments?
After securing one appointment you will always be asked, if you need another service. Click to make more appointments.
How will my appointment be confirmed if I schedule it online?
If you schedule online, then you will get a text message in your phone with the appointment time. And our servers get updated.
What’s the best way to get the soonest appointment by calling, or scheduling online?
When you call us we give you an appointment on the basis of when one of our Assistant is free. But in case of you having an urgency, we will charge you with an emergency service charge of Tk 100.
What kind of warranty do you offer?
We are providing a 10 day service warranty. But it may vary.
Do you work on older appliances?
We can do our best with older appliances, but we want our customers to understand how the industry works. There comes a time when we cannot get parts for certain older units anymore. We will do our absolute best to repair your unit, but we will also be honest with you when we simply do not have the parts to do a proper repair.
Do I need an appointment to get a service or repair done?
Service and Repair are best done by appointment. However, we understand that some service need immediate attention before the problem gets worse. Please contact us for an appointment or to find out how quickly we can have someone come to you.
What are your days & hours of operation?
Digital Finger Community is open work from 9am through 8pm. So, if we cannot schedule your service the same day, you will have to wait for the morning.
When can I expect someone to come for assistance?
Service calls loads vary, especially around the holidays. Digital Finger Community is dedicated to provide prompt service so the customer can return to normal operation quickly. Service calls are typically scheduled in 1-2 days. A 2-hour time frame is provided for the day of the scheduled service. If there is a situation where it is causing property damage or loss, every attempt will be made to try to schedule same day service.
What if your company does not have the parts to repair my appliance?
During the initial phone contact with the customer, Digital Finger Community will try to gather information about the potential service and pick up anticipated parts prior to the service call. Unfortunately, it is impossible to accurately diagnose all problems over the phone or stock every potential part in the company vehicle. If an additional part needs to be ordered for your repair, you will only be charged for the labor during the return call to complete the repair.
What do you charge to come out to assist me with my works?
Digital Finger Community charges nothing for the Door to Door service. And Service charges are just like the market price. Sometimes even cheaper. For details Contact: 09638063404
What kinds of Services do you provide?
Digital Finger Community provides most of the services related to your day to day life including Air Conditioner Service, CCTV Security Service, Computer Service, Electrical Service, Event Lighting Service. Furniture Making, Home Appliance Service, House Panting Service, Sanitary Service, Home or Office Shifting Service. Etc…